Help
Customer Support
 

Help Desk Support

The WWRE Help Desk is available to all members and their suppliers in an effort to continuously support all Exchange activities. Help Desk support will:

  • Be the single point of contact for all callers
  • Solve access problems (e.g., login, user ID, password, etc.)
  • Provide Exchange application support (e.g., "how to," navigation, etc.)
  • Provide data transmission support
  • Transfer issues to the proper support service area based on the severity of the problem

All questions relating to internal business processes and company-specific hardware and software will be referred to the member company's identified contact person.

Contact Information:

Europe

English
              
French
German
Spanish
Dutch

+0161 926 5696 (inside UK)
+44 161 926 5696 (outside UK)
+44 161 926 5697
+44 161 926 5698
+44 161 905 9358
+44 161 905 9359

 
Asia Pacific

Japanese
Mandarin
Cantonese
English
Korean

+61 2 9407 9630
+61 2 9407 9631
+61 2 9407 9632
+61 2 9407 9633
+61 2 9407 9718

North America
English 1813 356 5555
Spanish (Latin America) 813 356 5553

 
 

Copyright 2000 - 2003 WorldWide Retail Exchange, LLC. All rights reserved.

  Terms and Conditions | Privacy Policy