WWRE Implementation Services

The WWRE has a standard implementation methodology across all of the solutions which consists of seven steps:

• Phase 0: Entrance Criteria - Members must sign an “Intent to Proceed” (ITP) document before starting their implementation. This ensures that, not only will WWRE resources be properly aligned to provide superior support during the implementation, but that the resources at the member site are engaged and have proper expectations for the project.
• Phase 1: Get Started - The project team defines the scope of the project and creates a mutually agreed-upon project plan. Key performance indicators (KPIs) are agreed-upon during the kick-off meeting and readiness assessments are performed.
• Phase 2: Prepare - Workflow processes are discovered and B2B integration is begun. Any configuration on the tool is completed by the WWRE. Weekly status meetings are begun, and communication and training plans are set.
• Phase 3: Execute - The members test the tool configuration, the test results are documented, any adjustments necessary are made, and finally the users are trained.
• Phase 4: Deploy/Go Live – User ID’s are distributed and users begin using the tool in production environment. Release notes and FAQ’s are distributed to users.
• Phase 5: Analyze and Manage – The actual KPI’s and trend and usage reports are analyzed and the results are communicated. Any performance improvement opportunities are recommended and the roll-out plan is finalized.
• Phase 6: Expand – With an expanded scope, the previous steps are repeated as necessary according to the roll-out plan.

Each team responsible for product implementations consists of a number of subject matter experts who will be assigned to guide members through a successful implementation.